Hotel Front Desk Agent

The *Hampton Inn by Hilton - Arroyo Grande* is currently taking applications for a Front Desk Team Member to serve as our guests’ first point of contact and manage all aspects of their hotel experience.
The successful candidate must be a team player who has a positive attitude, is reliable and task oriented.
If you have a knack for customer service and love the hospitality industry, we’d like to meet you.
_*Responsibilities:*_ -Perform all check-in and check-out tasks -Manage online and phone reservations -Register guests by collecting necessary information and forms of payment -Provide information about our hotel, available rooms, rates and amenities -Respond to guests' needs in a timely and professional manner -Liaise with our housekeeping and maintenance staff to ensure rooms are clean and ready to accommodate guests -Responsible for positively representing and promoting the hotel -Ensures systems and procedures are in place and followed for guests and employee safety and security -Must maintain a clean, organized and safe work environment Requirements/Skills: -Work experience as a hotel front desk agent or similar role -Experience with hotel PMS system a plus -Customer service attitude and ability to build rapport with guests -Strong organizational skills -Excellent communication and organizational skills -Team Player \*Must be flexible to work any day of the week - Weekends and Holidays included.
If you are a friendly, outgoing individual with a passion for providing exceptional customer service, we would love to hear from you.
Please submit your resume along with a cover letter detailing your relevant experience.
Job Type: Part-time Pay: $16.
00 - $17.
00 per hour Expected hours: No less than 32 per week Benefits: * Employee discount Schedule: * Day shift * Evening shift * Holidays * Monday to Friday * Morning shift Work setting: * In-person Experience: * Hotel experience: 1 year (Required) Shift availability: * Day Shift (Required) * Night Shift (Required) Work Location: In person