Front Desk Agent

The *Hampton Inn by Hilton - Arroyo Grande* is currently taking applications for a Front Desk Team Member to serve as our guests’ first point of contact and manage all aspects of their hotel experience.
The successful candidate must be a team player who has a positive attitude, is reliable and task oriented.
If you have a knack for customer service and love the hospitality industry, we’d like to meet you.
_*Responsibilities:*_ -Perform all check-in and check-out tasks -Manage online and phone reservations -Register guests by collecting necessary information and forms of payment -Provide information about our hotel, available rooms, rates and amenities -Respond to guests' needs in a timely and professional manner -Liaise with our housekeeping and maintenance staff to ensure rooms are clean and ready to accommodate guests -Responsible for positively representing and promoting the hotel -Ensures systems and procedures are in place and followed for guests and employee safety and security -Must maintain a clean, organized and safe work environment Requirements/Skills: -Work experience as a hotel front desk agent or similar role -Experience with hotel PMS system a plus -Customer service attitude and ability to build rapport with guests -Strong organizational skills -Excellent communication and organizational skills -Team Player _\*Must be flexible to work any day of the week - Weekends and Holidays included.
_ If you are a friendly, outgoing individual with a passion for providing exceptional customer service, we would love to hear from you.
Please submit your resume along with a cover letter detailing your relevant experience.
Job Types: Full-time, Part-time Salary: $16.
00 - $17.
00 per hour DOE Expected hours: No less than 30 per week.
Benefits: * Employee discount Schedule: * 4 hour shift * 7.
5 hour shift * Monday to Friday * Morning / Day / Evening shift * Holidays Work setting: * In-person Ability to commute/relocate: * Arroyo Grande, CA 93420: Reliably commute or planning to relocate before starting work (Required) Experience: * Hotel experience: 1 year (Required) Shift availability: * Day Shift (Required) * Evening Shift (Required) Job Types: Full-time, Part-time Pay: From $17.
00 per hour Expected hours: No less than 32 per week Benefits: * Employee discount Schedule: * 4 hour shift * 8 hour shift * Day shift * Evening shift * Holidays * Morning shift * Weekends as needed Work setting: * In-person Work Location: In person