Client Services Representative

Seeking animal lovers who thrive on providing outstanding customer service in a fast-paced teamwork environment.
Central Coast Pet Emergency Hospital is hiring a Veterinary Receptionist to work at our busy 24/7 hospital.
You will be an integral member of a team that includes doctors, veterinary technicians, and veterinary assistants.
Highlights and job duties include: · Greet clients in a compassionate and helpful manner.
· Professionally answer phones and assist callers.
· Accurately create and update medical records.
· Process hospital admissions and discharges including invoices and payments.
· Work collaboratively with hospital team members.
· Demonstrate excellent verbal and written communication skills.
· Must have good listening, critical-thinking, problem-solving, time-management, computer, and decision-making skills.
· Self-starter able to function effectively and independently in a fast-paced environment.
· Previous customer service experience required, medical or veterinary experience preferred.
Job Type: Full-time (Three 10-hour shifts) Pay: $17.
00 - $20.
00 per hour based on background and experience Schedule: Sundays, Mondays, and Tuesdays – 6am to 4:30pm We offer a comprehensive benefit program that includes: · Quarterly bonus opportunities · Uniform allowance · Employee pet discount · 401k · Medical/Dental/Vision · Disability Insurance · Life Insurance · Employee Assistance Programs · Tuition Assistance Programs · Monthly Staff Meetings · Staff Snack Bar We are an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care.
For more information, visit www.
nva.
com.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.
The team can provide more information about compensation and benefits for your specific location during the process.
For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
Seeking animal lovers who thrive on providing outstanding customer service in a fast-paced teamwork environment.
Central Coast Pet Emergency Hospital is hiring a Veterinary Receptionist to work at our busy 24/7 hospital.
You will be an integral member of a team that includes doctors, veterinary technicians, and veterinary assistants.
Highlights and job duties include: · Greet clients in a compassionate and helpful manner.
· Professionally answer phones and assist callers.
· Accurately create and update medical records.
· Process hospital admissions and discharges including invoices and payments.
· Work collaboratively with hospital team members.
· Demonstrate excellent verbal and written communication skills.
· Must have good listening, critical-thinking, problem-solving, time-management, computer, and decision-making skills.
· Self-starter able to function effectively and independently in a fast-paced environment.
· Previous customer service experience required, medical or veterinary experience preferred.
Job Type: Full-time (Three 10-hour shifts) Pay: $17.
00 - $20.
00 per hour based on background and experience Schedule: Sundays, Mondays, and Tuesdays – 6am to 4:30pm We offer a comprehensive benefit program that includes: · Quarterly bonus opportunities · Uniform allowance · Employee pet discount · 401k · Medical/Dental/Vision · Disability Insurance · Life Insurance · Employee Assistance Programs · Tuition Assistance Programs · Monthly Staff Meetings · Staff Snack Bar We are an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.