*Who are we?*
Beach Bum Holiday Rentals and Property Management is a full-service vacation rental and property management business.
We are passionate about providing a first-class experience for our customers, clients, and team.
We are a family-owned, local business serving our community for the past 20 years! We are building a high-performing team that also knows how to have fun!
Beach Bum promotes a synergistic culture that values teamwork, communication, growth, and adaptability.
Our Company has an abundance of relationships, and our top-priority is to ensure that our guests can enjoy all that the Central Coast has to offer.
*Who we’re looking for:*
Someone who flourishes in a fast-paced environment while being able to multitask and follow through with various assignments.
We also prioritize quickly assisting our clients and customers whether they walk-in, call-in or e-mail.
A team member who can problem solve under pressure, all while maintaining a positive attitude and upholds attention to detail.
We are looking for someone who is skilled in adaptability, listening, managing conflict, communication and who values teamwork.
*Why we're looking:*
We are looking to add new team members as we continue to grow!
We want to be able to sustain and improve our current level of customer service for our valued guests, clients, and partners.
Beach Bum is willing to learn and grow together as a company with our employees.
*-Reservation Specialist-*
*Responsibilities:*
- General office tasks
- Handle incoming reservation inquiries via phone, email, and online platforms
- Provide exceptional customer service by assisting guests with their reservation needs
- Process reservations accurately and efficiently in the company's reservation system
- Maintain knowledge of property addresses, amenities, and locations to effectively assist guests
- Drive company car to various properties for showings
- Communicate with other departments to ensure smooth operations and guest satisfaction
- Resolve any guest issues or concerns related to reservations in a timely and professional manner
- Maintain accurate records of reservations and guest information
- Collect payments by accepting cash, check, or charge payments from customers and tenants.
*Skills:*
- Excellent communication skills, both verbal and written
- Strong customer service orientation with a friendly and professional demeanor
- Attention to detail and ability to multitask in a fast-paced environment
- Ability to work independently as well as part of a team
- Problem-solving skills to address guest inquiries or issues effectively
*Requirements:*
- Valid driver’s license
- Reliable transportation
- Basic computer knowledge and skills
- Weekend availability
If you are looking to join a team that is dedicated to experiential development while supporting a family-owned business, Beach Bum may be right for you.
If you have a passion for hospitality and enjoy providing exceptional service to guests, we invite you to join our team as a Reservation Specialist.
In this role, you will play a key part in ensuring our guests have a seamless reservation experience.
Apply now to be part of our dynamic team!
Note: This job description is intended to provide a general overview of the position.
Duties and responsibilities may vary depending on the specific needs of the company.
Job Type: Part-time
Pay: $16.
00 - $20.
00 per hour
Expected hours: 15 – 25 per week
Benefits:
* Flexible schedule
* Health insurance
Schedule:
* 8 hour shift
* Day shift
* No nights
Application Question(s):
* Will you be able to work some holidays?
* Do you have any conflicts during summer?
* Weekends are required, however, we will give weekends off if requested in advance.
Will this be an issue for you?
Work Location: In person