*Customer Service Representative (CSR) *
Our expsnding insurance agency is looking for an enthusiastic, career-minded individual to join our successful customer service team.
As a Customer Service Representative, you will be responsible for servicing our Auto, Life, Health & Home insurance business.
We are a fast-paced insurance agency and need a goal-orientated, hard-working individual to help us expand our market share.
*Position Overview*
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for our award-winning insurance agency may be a career for you!
*Responsibilities:*
* Establish customer relationships and follow up with customers, as needed.
* Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
* Use a customer-focused, needs-based review process to educate customers about insurance options.
*Benefits:*
* Hourly Salary
* Paid time off (vacation and personal/sick days)
* Valuable experience
* Growth potential/Opportunity for advancement within my agency
* Commission opportunities once licensed.
*Requirements:*
* Excellent communication skills - written, verbal and listening
* Self-motivated
* Detail oriented
* Proactive in problem-solving
* Dedicated to customer service
* Ability to work in a team environment
* Ability to effectively relate to a customer
* Property and Casualty license (must be able to obtain)
* Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application.
We will follow up with you on the next steps in the interview process.
Job Types: Full-time, Part-time
Pay: $17.
00 - $23.
00 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Flexible schedule
* Health insurance
* Vision insurance
Weekly day range:
* Monday to Friday
Work setting:
* In-person
* Office
Experience:
* Customer service: 1 year (Preferred)
License/Certification:
* Property & Casualty License (Preferred)
* Life & Health Insurance License (Preferred)
Work Location: In person
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