Customer Service Representative

Our insurance office is growing rapidly, and we are looking for the perfect addition to our team.
We are focused on delivering the highest level of customer service, recognizing that our clients are the source of our success.
As our Customer Service Representative, you will play an integral role in ensuring the continued success of our organization through providing an exceptional customer experience.
_No prior experience necessary – will train the right person_ Responsibilities * Answer incoming phone calls * Schedule appointments for sales staff to meet with prospective and existing clients * Process customer policy change requests * Verify and update client contact information * Respond to all inquiries, cancellation requests, payment processing, and sales inquiries Requirements * Possess and upbeat, positive, and enthusiastic attitude * Embrace company culture * Exceptional customer service skills * Prioritize follow-up and follow-through * Driven and goal oriented * Ability to tactfully handle stressful and difficult situations Job Type: Full-time Pay: $17.
00 - $20.
00 per hour Expected hours: 40 per week Experience level: * No experience needed Shift: * 8 hour shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Education: * High school or equivalent (Required) Work Location: In person