Information Technology Manager

Application Deadline: Wednesday, January 3, 2024 at 10:00 am Tentative Interviews: Tuesday, January 23, 2024 Wages listed reflect a 4% increase effective January 7, 2024.
The Position The City of Paso Robles is recruiting for the next Information Technology (IT) Manager.
The IT Manager, classified as a Professional Manager III, is an imperative position that leads and promotes the technological growth, innovation, and cyber security of the entire city organization.
The IT Manager is responsible for managing the operations of City's IT activities, while delivering excellent customer service, building partnerships, and administering comprehensive IT initiatives to accomplish City goals and technological needs.
The ideal candidate will play an integral part in implementing the City's IT strategic plan, and be knowledgeable in project management, budgeting, procurement, IT governance and policy implementation, and information system security.
The Community El Paso de Robles, or "The Pass of the Oaks," is located halfway between San Francisco and Los Angeles, in San Luis Obispo County.
Paso Robles is surrounded by scenic rolling hills and California’s premier wine regions and is only 27 miles from beautiful beaches.
This thriving community of over 30,000 actively engaged residents possesses the benefits of a suburban-rural community while retaining a small-town feel.
With over 200 wineries nearby and a bustling downtown with a variety of excellent restaurants and specialty retail, Paso Robles is fast becoming one of the most desirable places to live, work, and play.
Paso Robles has a long history of agriculture and hospitality resulting in a strong work ethic and an enjoyable quality of life.
Once hailed as the “Almond Capital of the World”, Paso Robles is now known for top quality food, wine, beer, distilled spirits, and an annual calendar filled with events that celebrate everything from wine to pioneers to classic cars.
Paso Robles has been honored by the national media, including Country Living’s “10 Best Small Towns in America”; Travel and Leisure Magazine’s “Best Small Towns to Retire to in America”; the Today Show’s “Top Summer Destination for 2021”; a New York Times “Must Visit Region”; Sunset Magazine’s “Best Travel Spots for 2021”; and Wine Enthusiast Magazine’s “Wine Region of the Year”.
The City understands the importance of business development and works hard to attract commerce in a diverse array of industries.
The economic outlook for Paso Robles continues to be strong.
The housing market is robust and offers a wide array of housing choices including new neighborhoods, houses with acreage, infill, and charming Victorian homes, with a median home price of about $634,500.
Paso Robles also has excellent schools, both public and private.
Approximately half an hour away is the nationally ranked Cal Poly State University in San Luis Obispo, and within the City of Paso Robles is Cuesta College, North County Campus.
The Organization The City was incorporated in 1889 as a general law City that operates under the Council-Manager form of government with a general population of 31,176 as of January 1, 2022.
The governing body consists of a five-member City Council and, beginning in 2020, the City is now divided into four voting districts, each district represented by one City Councilmember residing in that district; the Mayor’s position remains at-large.
The voters also elect one City Treasurer at-large.
All six elected positions are non-partisan.
The City Manager, appointed by the City Council, is the Chief Executive Officer, and is empowered to appoint all non-elected employees, except for the City Attorney.
The City has a total annual budget of $173 million for fiscal year 2023/2024, and a total of 295.
44 FTEs across the departments of: Administrative Services, City Manager’s Office, Community Development, Community Services, Fire and Emergency Services, Police, Public Works, and Utilities.
The Administrative Services Department, which includes the Human Resources, Finance and Information Technology Divisions, has a total of 16 budgeted FTEs, 5 of which report to the IT Manager.
Typical Duties Plan, organize, administer, and direct the activities of a comprehensive modern municipal information technology division Establish and maintain organizational information system and network cybersecurity Facilitate continued implementation of the Information Technology Strategic Plan, ensure IT governance, and recommend effective and efficient uses of City information technology Prepare and monitor requests for proposals for information technology products and services, evaluate responses, conduct cost-benefit analysis, and prepare recommendations Partner with the department director to align the division with organizational work plans, projects, and priorities Enhance organizational effectiveness and efficiency by anticipating, defining, delivering, and supporting appropriate and cost-effective information technologies Resolve complex information technology problems Continuously evaluate IT systems, architecture, and programs, and recommend adjustments based on new and emerging IT best practices Prepare clear and concise analytical staff reports, develop budget recommendations, and present written and oral reports and recommendations regarding City information technology needs Provide assistance to elected officials and all departments, including public safety, in meeting their information technology needs Administer and monitor vendor contracts and payments to ensure compliance with performance measurements, timelines, polices, and the budget Develop policies, procedures, and business processes for information technology Plan for new equipment and projected technology improvements, including conversion to and installation of new systems Coordinate and manage end-user technology training needs Administer, establish, and document, policies, standards, and procedures for city-wide technologies Coordinate standards, best practices, and ongoing security and privacy compliance needs related to local, state, and federal mandates Perform related work as assigned by the department director Employment Standards & Special Requirements Knowledge of: Methods and practices of computerized information management and its application to a wide variety of local government systems and activities Microsoft Windows server and desktop computer operating systems Principles and practices connected with contract negotiation, preparation, administration, and financial management The management, operation, and integration of complex enterprise application systems Practices of local government budget development, administration, and accountability Microsoft 365, online email services, Active Directory, and SQL server Methods of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures Cybersecurity techniques, training, and implementation Principles of project management, administrative analysis, and report preparation Network-based services including printing, back-ups, and anti-ransomware Database set-up, design, and implementation Management principles and practices, including goal setting, program development, evaluation, training, and supervision of staff Modern office procedures, methods, equipment, technological trends, and developments Ability to: Effectively manage all information technology operations within the City Develop and maintain effective working relationships with City staff, vendors, contractors, consultants, and the public Analyze data, apply technical knowledge, identify problems, calculate risks, and determine solutions Lead and facilitate all aspects of an effective team Install, troubleshoot, and maintain network hardware and software and workstation hardware, peripherals, and software Organize and prioritize a variety of projects and tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines Plan, organize, schedule, assign, review, and evaluate the work of staff Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of departmental goals Explain technical concepts in non-technical terminology, and train others in the operation and use of technology systems Assist in preparing and administering large and complex budgets while allocating resources in a cost-effective manner Analyze, develop, and implement improvements to systems, organization, and operations Evaluate current and future technology requirements and interpret complex technical manuals and procedures Write clear and concise documentation for internal and external use Take a proactive approach to resolving customer service issues and maintain outstanding internal and external customer satisfaction Assist in the development and administration of department goals, objectives and procedures Select, train, and provide professional development to staff in work procedures Work in a safe manner, modeling correct safety practices and procedures; coach others and enforce adherence to safety policies and procedures Maintain confidentiality regarding sensitive or privileged information Work extended or irregular hours as needed Education & Experience Any combination of experience and education that will provide the required knowledge and abilities is qualifying.
A typical way to attain the necessary knowledge and ability would be graduation from a four-year college or university with an emphasis in computer science, information systems, business administration, or a related field, and seven years of increasingly responsible experience in a related field that includes a minimum of three years in a managerial role.
Licenses and Certifications Must possess a valid California class C driver’s license and a satisfactory driving record.
Selection Procedure & Application Process To be considered for this exceptional career opportunity, please submit an application, resume, and cover letter describing your interest and how your skills and experience relate to the position by Wednesday, January 3, 2024 at 10:00 am.
This is a confidential recruitment and will be handled accordingly throughout the various stages of the process.
Candidates should be aware that references will not be contacted until mutual interest has been established.
Applications received by the filing date will be reviewed for accuracy, completeness, and job-related qualifications.
A limited number of persons whose applications clearly demonstrate they most closely meet the requirements may be invited to participate in the selection process, which may be any combination of written, oral, and/or performance exams.
All statements made in the application materials are subject to verification.
False statements will be cause for disqualification or discharge.
Appointment is subject to successfully passing a pre-employment physical, background check, and criminal history check.
Before starting work, applicants must present documentation of their identity, authorization to work in the United States, and a DMV driving record.
City of Paso Robles participates in E-Verify (more information can be found at www.
PRCity.
com/HR).
Following appointment, a twelve-month probationary period may be required as the final phase of the appointment process.
The email address you provide on the City application will be the primary means of communication the City will use to contact you regarding your application and this recruitment.
If you have questions regarding the application process, please contact Human Resources at (805) 227-7234, or by email at Jobs@PRCity.
com.
All persons employed by the City of Paso Robles are designated as "disaster service workers" as defined in the California Government Code section 3100 and 3101.
The City of Paso Robles provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The provisions of this bulletin do not constitute a contract.