We have an immediate opening for Patient Services Representative primarily at our SLO location.
San Luis Obispo Eye Associates is dedicated to providing a full spectrum of the highest quality medical and surgical eye care and serve our patients in a timely, cost-effective and courteous manner.
SLO Eye Associates is a multi-specialty Ophthalmology/Optometry practice with locations in SLO and Templeton, celebrating 25 years in business!
Monday – Friday 730-6:00 Availability.
The Patient Services Representative is the first impression of the practice and plays a key role in the day-to-day business affairs of SLO Eye Associates.
Primary Responsibilities:
• Answer telephones and direct calls as needed.
• Patient scheduling
• Managing physicians’ schedules, filling gaps, re-arranging as needed for better flow for physicians and patients.
• Daily cash control of front office operations, including cash drawer balance.
• Check patients in/out including use of EMR to tag patients and print out visit summary to be given to patient at check out.
• Collect all co-payments, deductibles, refraction fees, etc.
at the time of visit.
• Monitor and distribute all incoming faxes and deliveries.
• Back up Medical Records Clerk.
• Other tasks assigned by Supervisor.
Minimum Requirements
• High school diploma or Equivalent is required.
• Must be able to bend, stand or sit for extended periods of time
• Must be able to lift up to 25 lbs.
• Must type 45 wpm
All healthcare personnel are now required to show proof of vaccination prior to their first day of employment.
Minimum Demonstrated Skills
• Demonstrated proficiency in Customer Service.
• Demonstrated ability to work with Computer Systems.
• Demonstrated proficiency in time management and organizational skills.
• Demonstrated proficiency in communications skills.
• Demonstrated ability to effectively convey ideas and information.
• Must be able and willing to achieve goals with tenacity, compassion and a sense of humor.
• Must have demonstrated ability to successfully work with physicians and office personnel.
Compensation: DOE + competitive benefits package
Employment Type: Full Time
To apply, please respond by email with a resume and cover letter in PDF format or fax to (805) 781-9013 Attn: Human Resources.
\*No phone calls please.
Benefit Conditions:
* Waiting period may apply
* Only full-time employees eligible
COVID-19 Precaution(s):
* Remote interview process
* Personal protective equipment provided or required
* Plastic shield at work stations
* Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
* No
This Job Is Ideal for Someone Who Is:
* Dependable -- more reliable than spontaneous
* People-oriented -- enjoys interacting with people and working on group projects
* High stress tolerance -- thrives in a high-pressure environment
Job Type: Full-time
Pay: $17.
00 - $24.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Retirement plan
* Uniform allowance
Schedule:
* 8 hour shift
* Monday to Friday
Education:
* High school or equivalent (Preferred)
Experience:
* Customer Service: 1 year (Preferred)
Work Location: Multiple locations
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