COMPANY OVERVIEW:
Founded in 2007, Club Pilates is the nation’s largest and fastest-growing Pilates franchise with more than 875 locations in 41 US states and Canada.
In 2017 Club Pilates serviced more than 8.
1 million workouts to over 41,000 members.
Club Pilates created a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes.
The privately owned Arroyo Grande studio brings this national experience to the local community.
Club Pilates offers 7 class formats that safely utilize a variety of Pilates apparatus along with TRX, Trigger point and Barre.
Class formats target a wide range of clients’ needs from young to senior and from beginner through advanced.
All Club Pilates instructors are certified to accommodate for injuries and special populations.
For more information, visit www.
clubpilates.
com
POSITION:
The Assistant Manager will represent all aspects of Club Pilates - Arroyo Grande, from inward studio functionality through outward impressions.
The Assistant Manager will support the General Manager in the overall studio successes.
This full-time position will require flexible availability to include days/evenings/weekend/holiday scheduling.
QUALIFICATIONS:
* *1+ years of management and leadership experience required*
* *2+ years of retail sales or fitness sales experience*
* A passion for fitness, health and wellness
* Confident in generating personal sales and training Sales Reps in sales
* Strong social media marketing experience
* Ability to work independently and collaborate with studio owner/General Manager
* Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
* Excellent communication and strong interpersonal skills in person, on the telephone, and via e- mail
* Ability to create and stream line new procedures
* The ability to be adaptable and evolve in an ever changing fast-paced diverse environment
* Ability to recognize areas of improvement and make changes using good judgement
* Solid writing and grammar skills
* Highly organized, proficient in data management, ability to prioritize and meet deadlines
* Professional, punctual, reliable and neat
* Strong attention to detail and accuracy
* Trustworthy and able to handle confidential information
* Ability to work harmoniously with co-workers and in the public community
* Proficiency with computers and Studio software
* Must have a valid driver’s license with insurance and must pass a background check
DUTIES:
* Conduct sales presentations to prospective members and attain a high close ratio.
Meet and exceed monthly sales quotas
* Schedule and participate in community events (grass roots marketing), studio promotions and lead generation
* Implement sales process to schedule prospects into Intro classes
* Strategically manage marketing campaigns to generate leads for the studio
* Provide excellent customer service to all clients of the studio, be it in person, over the phone, or through email
* Proficiency in ClubReady software program, to include revenue reports, attendance reports, etc.
* Independently make decisions related to high level customer service
* Collect out-standing dues
* Maintain cleanliness and organization of the Pilates Studio
* Enforce Club Pilates policies and procedures
* Ensure all forms, administrative supplies, and studio literature is stocked and visible
* Manage staff schedule
* Support in hiring and managing instructors at the studio
* Review instructor evaluations performed by Master Trainers
* Supervise Sales Representatives
* Directly coordinate with all studio owner/GM ensuring that studio retail/products are stocked with accurate inventory counts
* Any other duties as assigned
COMPENSATION/PERKS:
* This position offers a competitive hourly base; based on experience & performance
* Commission paid on sales plus opportunity for monthly bonus, based on studio goal achievement
* Paid time off accrued annually
* Paid sick time
* Free Pilates classes
* Employee merchandise discount
* Opportunity for career advancement
Job Type: Full-time
Pay: From $23.
00 per hour
Expected hours: 36 – 40 per week
Benefits:
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 1 year
Shift:
* 8 hour shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Education:
* High school or equivalent (Required)
Experience:
* Sales: 2 years (Required)
* Customer Service: 2 years (Required)
* Leadership: 1 year (Required)
Work Location: In person
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