Sobering Center Program Manager

*Tentative Start April 2024* *This postion is out of San Luis Obispo* *Essential Duties and Responsibilities:* The Program Manager coordinates all aspects of the program's operations and services.
The Program Manager plays a pivotal role in ensuring the smooth and effective functioning of the facility, supporting the staff, and providing comprehensive care for clients in need of sobering up from alcohol or drugs.
● Gathers and secures pertinent information, including medical, psychological, and social factors contributing to the client's situation.
Evaluates the client's current capacities based on historical data and intake assessments.
● Refers clients to community resources and organizations for post-discharge support and follow-up care after their stay at the Sobering Center.
● Compiles detailed client records, including progress notes, using agency database programs for demographic information and assessments.
● Monitors clients closely to ensure their safety throughout the sobering process.
● Provides transportation for clients, using agency-provided vehicles, to their residence, residential treatment, or community-based organizations as needed.
● Prepares reports, assessment tools, and data collection, maintaining thorough program-related records.
● Engages regularly with staff, effectively communicating agency information to ensure adherence to organizational policies.
● Regularly reviews the program's operating results, compares them to established objectives, and takes appropriate action to address any areas needing improvement.
● Represents the organization professionally when interacting with stakeholders, shareholders, staff, and the general public.
● Collaborates with other service providers to facilitate successful coordination of services for clients.
● Supervise staff in ETO and EHR county system to ensure compliance with state and county documentation standards.
● Enforce mandatory annual training for all staff and their registration or certification with accredited organizations to meet state and county requirements.
● Demonstrate the capability to promptly recognize and respond to emergency situations, including overdoses, while also possessing effective skills to deescalate tense situations.
● Understands or is willing to educate self on 12 Steps of Recovery to support clients in their detoxification and sobriety.
.
● Submits monthly reports as required by the Director.
● Conducts UA testing for clients as needed.
● Carries out duties and responsibilities in accordance with agency policy and procedures and applicable City, County, ● State and Federal Laws.
● Accountable for completing and submitting work orders, procuring necessary supplies, and maintaining the facility in good condition.
● Provide ongoing training and professional development opportunities for staff to enhance their skills and stay updated on best practices in detoxification and addiction treatment.
● Encouraging and supporting the professional growth of team members.
● Responsible for conducting annual performance evaluations, providing counseling, and overseeing disciplinary procedures for staff.
● Ensures that staff are provided with proper training and are well-equipped to fulfill their roles effectively and contribute to the program's success.
● Oversee staff timecards and training are submitted in a timely manner.
● The 24-hour program requires the ability to adapt to varying schedules and demands.
● Perform related duties as assigned by the supervisor.
*Education and/or Work Experience Requirements:* This section outlines the essential knowledge, skills and abilities are required to perform the daily tasks and job duties bulleted above.
● High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills.
● Associate degree required, Bachelor's degree is preferred.
● Certification as a substance abuse counselor through a DHS (Department of Human Services) agency or should possess a license as a Registered Nurse (RN) or Licensed Vocational Nurse (LVN).
● Employees are required to maintain an active SUD certification throughout their employment.
● Minimum two years experience in substance use and or behavioral health care treatment ● Knowledge of substance use disorders, detoxification protocols, and treatment modalities.
● Strong leadership, organizational, and communication skills.
● Ability to work collaboratively with diverse teams and maintain a client-centered approach.
● Familiarity with local, state, and federal regulations governing addiction treatment facilities.
● Crisis intervention skills: Capacity to handle crisis situations and de-escalate conflicts.
● Empathy and compassion: Demonstrating genuine care and understanding for individuals experiencing homelessness.
● Ability to work in a team: Collaboration and cooperation with other shelter staff, volunteers, and external agencies.
● Excellent computer proficiency (MS Office – Word, Excel and Google) *Required Qualifications:* *Employment Eligibility Verification*: ● Must provide documentation to establish identity and employment eligibility in compliance with legal requirements.
This may include a U.
S.
passport, Permanent Resident Card, or other acceptable forms of identification.
*Negative Tuberculosis Test:* ● Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.
*Background Screening:* ● Successful completion of a comprehensive background screening, which may include criminal record checks, employment history verification, and reference checks.
*Pre-Employment Drug Screening:* ● Must pass a pre-employment drug screening to ensure a drug-free workplace.
A negative drug test result is required.
*Driving Skills*: ● Possess strong driving skills and have a valid driver's license.
● Driving is an essential function of the position, and a clean driving record may be required.
● Must possess a valid California driver's license or obtain one before the start of employment.
*Insurance Coverage*: ● Must be able to qualify for Good Samaritan Shelter insurance coverage, which may include meeting specific criteria related to driving record, insurance claims history, and other factors.
*Personal Insurance Coverage:* ● Must have personal insurance coverage that meets the requirements set by the employer.
● This may include liability insurance, automobile insurance, or any other type of insurance deemed necessary for the position.
● The coverage must be valid and maintained throughout the employment period.
*Benefits:* *Full-Time Benefits:* ● Health Insurance ● Dental, Vision, and Life Insurance ● 401k Matching ● Paid Time Off (PTO) ● Paid Holidays and Floater Day ● Employee Assistance Program ● Gym Membership Discount ● Tuition Reimbursement ● Working Advantage *Part-Time Benefits:* ● 401k Matching ● Paid Time Off (PTO) ● Employee Assistance Program ● Gym Membership Discount ● Working Advantage Please note that these benefits are subject to specific eligibility criteria and may be subject to change based on company policies and guidelines.
*Work Environment:* In a sobering center, the work environment revolves around providing a safe and compassionate space for individuals in need of sobering up from alcohol or drugs.
The staff employs a client-centered approach, emphasizing empathy and non-judgmental care.
With round-the-clock operation, team collaboration is crucial among staff.
De-escalation skills are essential as clients may arrive in vulnerable and agitated states.
Maintaining confidentiality and privacy is paramount to respect the clients' personal information and circumstances.
The staff diligently ensures cleanliness and hygiene within the facility.
Ongoing training and support are provided to equip staff with the necessary skills to handle unique challenges and situations that arise when working with intoxicated individuals.
Ultimately, the work environment at a sobering center focuses on offering immediate assistance, fostering safety, and providing appropriate referrals for further support.
*Physical Requirements:* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
● Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards ● Must be able to lift and carry up to 50 lbs.
● Proficiency in using hands and fingers to perform tasks such as typing, writing, handling paperwork, operating equipment, and assisting residents with daily needs.
● Sufficient vision and hearing capabilities to observe and respond to the environment, communicate with residents and colleagues, and maintain a safe working environment.
*Mental Requirements:* The mental demands outlined above are illustrative of the requirements necessary for an employee to effectively fulfill the fundamental duties of this position.
Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these essential functions.
● Emotional resilience to cope with challenging situations and provide support to individuals facing difficult circumstances.
● The nature of working with individuals experiencing homelessness can be emotionally draining.
Staff must be aware of the signs of compassion fatigue and have strategies in place to manage their own self-care and prevent burnout.
● Establishing and maintaining appropriate boundaries is crucial when working with vulnerable populations.
Staff should be able to prioritize self-care, set limits on their emotional involvement, and practice self-reflection to prevent personal emotional strain.
● Serving a diverse population with various cultural backgrounds and identities.
Staff should have a strong commitment to cultural sensitivity, respect for diversity, and the ability to communicate effectively with individuals from different backgrounds.
The Good Samaritan Shelter is a non-profit, community-based organization that relies on all members of staff to work together to serve the community and clients.
At times, you may be asked to take on additional tasks outside of your usual responsibilities as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements listed above are representative of the knowledge, skills, and ability required.
Job Type: Full-time Pay: $34.
00 - $37.
00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * 2 years * 3 years Schedule: * 8 hour shift * Monday to Friday Ability to Relocate: * Arroyo Grande, CA: Relocate before starting work (Required) Work Location: In person